SATO ONLINE BOOKING PROGRAM QUALITY AGENT (QA)

R 121505Z FEB 08 ZUI ASN-A00043000003 ZYB
FM COMDT COGARD WASHINGTON DC//CG-102//
TO ALCOAST
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UNCLAS //N04600//
ALCOAST 070/08
COMDTNOTE 4600
SUBJ:  SATO ONLINE BOOKING PROGRAM QUALITY AGENT (QA)
1.  SATO IS IN THE PROCESS OF REPLACING OUR CURRENT ONLINE BOOKING
PROGRAM (QA) WITH A NEW ONLINE BOOKING PROGRAM.  WE CURRENTLY
ANTICIPATE THE COAST GUARD WILL TRANSITION TO THE NEW PRODUCT
SOMETIME DURING THE MARCH/APRIL TIME PERIOD.  DETAILED TRANSITION
INFORMATION WILL BE PROVIDED IN A FUTURE ALCOAST.
2.  IN PREPARATION FOR THE TRANSITION SOME QA ACCOUNT SERVICES WILL
BE TERMINATED AS FOLLOWS:
  A.  EFFECTIVE IMMEDIATELY NO NEW TRAVEL PLANNER/PROXY ACCOUNTS
WILL BE ESTABLISHED.
  B.  EFFECTIVE IMMEDIATELY NO NEW RESERVATION SHALL BE MADE IN QA
IF THE TRIP DEPARTURE DATE IS 1 MAY 08 OR LATER.
  C.  EFFECTIVE 1 MAR 08 NO NEW SINGLE USER ACCOUNTS WILL BE
ESTABLISHED.
  D.  EFFECTIVE 1 MAR 08 NO NEW RESERVATIONS SHALL BE MADE IN QA IF
THE RESERVATION INCLUDES SOUTHWEST AIRLINES IN COMBINATION WITH ANY
OTHER AIRLINE(S).
  E.  EFFECTIVE 1 MAR 08 NO NEW RESERVATIONS SHALL BE MADE IN QA IF
ANY PART OF THE RESERVATION INCLUDES AN EXCEPTION CARRIER.  A LIST
OF EXCEPTION CARRIERS IS CONTAINED IN QA BULLETIN TITLED EXCEPTION
CARRIERS DATED 7 APR 2006.  QA BULLETINS CAN BE ACCESSED BY LOGGING
ON TO QA AND SELECTING THE VIEW BULLETINS OPTION WHICH IS LISTED AT
THE TOP OF THE QA WEB PAGE AFTER THE LOG ON SCREEN.
3.  FOR QUESTIONS, PLEASE CONTACT MR. SCOTT ARNDT AT 202-475-3664,
E-MAIL SCOTT.R.ARNDT(AT)USCG.MIL
4.  INTERNET RELEASE AUTHORIZED
5.  RADM CLIFFORD I. PEARSON ASSISTANT COMMANDANT FOR HUMAN
RESOURCES, SENDS.
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